At ph45, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law.
A quick summary of how ph45 handles your data. The full policy is below.
ph45 only collects the personal data that is strictly necessary for account management, regulatory compliance, and delivering a quality gaming experience. We do not collect data for its own sake.
ph45 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the ph45 platform and to meet our legal obligations.
All data transmitted between your device and ph45 is protected by TLS encryption. Sensitive data at rest is encrypted using industry-standard protocols and stored on secured servers.
As a Filipino data subject, you have the right to access, correct, erase, and object to the processing of your personal data. ph45 honours all rights granted under the Data Privacy Act of 2012.
ph45 retains your data only for as long as necessary to fulfil the purposes described in this policy or as required by PAGCOR regulations and Philippine tax and anti-money laundering laws.
If ph45 ever changes how it processes your data in a material way, we will notify you by email or in-platform notification before those changes take effect. No surprises.
ph45 ("we," "us," or "our") operates the online gaming platform accessible at ph45.app and through the ph45 mobile application. We are committed to protecting the privacy and personal data of every player and visitor who interacts with our platform.
This Privacy Policy ("Policy") describes how ph45 collects, uses, stores, shares, and protects personal data in connection with the ph45 platform and services. It applies to all registered players, prospective players, and visitors to ph45.app, regardless of the device or method used to access the platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines. It should be read together with our Terms and Conditions and Responsible Gaming Policy.
By registering for a ph45 account or continuing to use the ph45 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Data Privacy Act of 2012 and this Policy, ph45 is the personal information controller responsible for the personal data collected through the ph45 platform. ph45 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).
ph45 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO using the contact details provided in Section 15 of this Policy.
ph45 collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bets placed, session duration, feature interactions | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Promotional communications (with consent ) |
ph45 does not collect sensitive personal information (as defined under the DPA) unless strictly required for regulatory compliance, in which case such data is handled with heightened security measures and explicit consent.
ph45 collects personal data through the following means:
ph45 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
ph45 uses the personal data we collect for the following purposes:
ph45 does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom ph45 shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and ph45's data processing standards.
ph45 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be set when you use ph45:
You may manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ph45 platform. ph45 does not use cookies to serve third-party advertising.
ph45 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, ph45 will securely delete or anonymise your personal data in accordance with NPC guidelines.
ph45 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph45 will notify the NPC within 72 hours of becoming aware of the breach and will notify affected players without undue delay, in accordance with the DPA and NPC Circular No. 16-03.
While ph45 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ph45 login credentials.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph45:
To exercise any of these rights, please contact ph45's Data Protection Officer using the details in Section 15. ph45 will respond to all verified data subject requests within fifteen (15) business days, as required by the DPA.
The ph45 platform is strictly intended for individuals who are at least 21 years of age. ph45 does not knowingly collect personal data from persons under 21 years old. If ph45 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any funds will be returned.
If you believe that a minor has registered on the ph45 platform, please contact our support team immediately so that we can take appropriate action.
ph45 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international game studios — ph45 ensures that such transfers are conducted in accordance with Section 21 of the Data Privacy Act of 2012 and applicable NPC guidelines.
Cross-border transfers are only made to countries or organisations that provide an adequate level of data protection, or where ph45 has implemented appropriate safeguards such as contractual clauses approved by the NPC. ph45 will not transfer your personal data to jurisdictions that do not provide adequate protection without your explicit consent.
ph45 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, ph45 will notify registered players by email or through an in-platform notification at least seven (7) days before the changes take effect. Your continued use of the ph45 platform after the effective date of any revision constitutes your acceptance of the updated Policy.
We encourage you to review this Policy periodically to stay informed about how ph45 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ph45, please contact our Data Protection Officer:
If you are not satisfied with ph45's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through its official channels.
For more information about your rights and ph45's policies, please visit our About Us, Terms & Conditions, and FAQ pages.
ph45 is built on trust — PAGCOR-regulated, RA 10173 compliant, and committed to protecting every Filipino player's privacy. Join thousands of players across Manila, Cebu, Davao, and beyond.
Must be 21 or older. Play responsibly. "Gambling is addictive. Know when to stop."